Ever thought that the PC hardware after sales service is poor and worried of being conned by dishonest PC vendors? I notice that this is still happening in Malaysia. Common problems faced by Non-IT folks are:
1. being conned to purchase lousy PC components because nobody is able to help providing an honest opinion.
2. fixing new hardware in the CPU without being provided any driver installation disk. Getting the driver after several months down the road after the hard disk is being formatted triggers new purchase because the non-branded hardware cannot be auto-detected by windows & the driver cannot be found on the net.
3. Old PC can be scavenged to re-use some old components but the salesperson usually does not educate the customer about this.
4. After purchasing the hardware, non-IT folks may not know where to plug the cables or even get the hardware running (i.e. installation of driver)
5. No idea how to troubleshoot PC problems.
If you ever need this kind of help in Petaling Jaya, feel free to let me know by leaving me a message and contact info.
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